The Team Behind The Shields Agency
A Texas-based, independent agency built on one guiding principle: do what's right for the client, every time.
Schedule Your Discovery CallFOUNDER & CEO
Meet Leslie Shields,
Founder & CEO
Leslie's approach to this business hasn't changed since her earliest days as a broker: do what's best for the client, full stop. That principle followed her when she went independent, and it's the same one she built The Shields Agency around.
What has changed is everything behind that principle. Over the years, Leslie has built out the technology, infrastructure, people, and processes needed to serve business clients well, not just individuals, so that same client-first approach could scale into something bigger than one person could carry alone.
Being independent, and woman-led, rather than part of a massive national agency, shapes how the whole team shows up for clients. Leslie has run a business herself, hired people herself, and felt the weight of decisions like these herself. That's not something you can fake, and it's part of why business owners and HR professionals tend to feel understood here rather than sold to.
The People Who Show Up for You

Leslie Shields
Founder & CEO

Christie Garcia
Director of Business Operations & Finance

Chris Botvidson
Marketing & Operations

Kendall Mudrow
Group Account Manager

Brandy Danielson
Small Group & Individual Specialist

Maria Nieuwoudt
Group Sales Coordinator

Jennifer Drake
Small Group & Individual Coordinator

Alexis Loya
Agency Coordinator & Executive Assistant

Alexis Hollins
Customer Service Representative

Leny Mora
Group Service Coordinator

Christian Garcia
Data Guy
LET’S TALK
Ready to Work With a Team That's Always in Your Corner?
Let's talk about your business and what you're looking for in a health benefits partner. No pressure, just a real conversation.