About

The Team Behind The Shields Agency

A Texas-based, independent agency built on one guiding principle: do what's right for the client, every time.

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FOUNDER & CEO

leslie shields ceo the shields agency

Meet Leslie Shields,
Founder & CEO

Leslie's approach to this business hasn't changed since her earliest days as a broker: do what's best for the client, full stop. That principle followed her when she went independent, and it's the same one she built The Shields Agency around.

What has changed is everything behind that principle. Over the years, Leslie has built out the technology, infrastructure, people, and processes needed to serve business clients well, not just individuals, so that same client-first approach could scale into something bigger than one person could carry alone.

Being independent, and woman-led, rather than part of a massive national agency, shapes how the whole team shows up for clients. Leslie has run a business herself, hired people herself, and felt the weight of decisions like these herself. That's not something you can fake, and it's part of why business owners and HR professionals tend to feel understood here rather than sold to.

The Team

The People Who Show Up for You

Leslie Shields

Leslie Shields

Founder & CEO

Christie Garcia

Christie Garcia

Director of Business Operations & Finance

Chris Botvidson

Chris Botvidson

Marketing & Operations

Kendall Mudrow

Kendall Mudrow

Group Account Manager

Brandy Danielson

Brandy Danielson

Small Group & Individual Specialist

Maria Nieuwoudt

Maria Nieuwoudt

Group Sales Coordinator

Jennifer Drake

Jennifer Drake

Small Group & Individual Coordinator

Alexis Loya

Alexis Loya

Agency Coordinator & Executive Assistant

Alexis Hollins

Alexis Hollins

Customer Service Representative

Leny Mora

Leny Mora

Group Service Coordinator

Christian Garcia

Christian Garcia

Data Guy

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Ready to Work With a Team That's Always in Your Corner?

Let's talk about your business and what you're looking for in a health benefits partner. No pressure, just a real conversation.